The Basics

  • We charge NZD $8.00 for delivery in New Zealand
  • We offer FREE DELIVERY for orders of 2 cases or more, up to 10 cases
  • Orders are delivered within New Zealand ONLY
  • Click here for information about our international stockists

Orders

  • Wine can only be ordered by and supplied to persons over 18 years of age
  • Orders are for 6-bottle cases of wine, upto 10 cases
  • One case contains 6 x 750ml bottles of wine
  • Payments can be made by credit card (VISA, MasterCard) via our secure online payment system
  • Please contact us for orders of 10 cases or more

Delivery

  • Most orders are delivered within 3-5 working days. Please contact us immediately if your order has not arrived within 5 working days.
  • Our third party courier service operates Monday (9am) through to Saturday (5pm)
  • We offer two delivery options: Standard Courier or Courier & Signature
  • Standard courier – the product will be left if the delivery point is unattended
  • Courier & Signature – requires you, or someone over 18 years of age, to be present to accept the order. If the delivery point is unattended the product will not be left, it will be returned to the depot and a calling card will be left with details for collection.

Returns Policy

If you are unhappy with your product or unfortunate enough to receive a faulty or damaged product we’ll replace it or issue a refund. If possible, do not destroy the product and please contact us immediately.

Unfortunately we cannot accept responsibility for deliveries to unattended addresses, please contact us before returning any products.

Order Cancellations

Please contact us immediately if you wish to cancel your order. If your order has not been dispatched at the time of cancellation, your credit card will be refunded in full.